Debt Collecting Q&A - Issue #18
by Jim Finucan
Q) How can I stay on track during a call? Too often the person I'm talking to leads me off the path and I find it very hard to get back to the subject. - Mark Taylor, Dayton, Ohio
A) Someone who has had a lot of experience dodging collection calls is likely to be pretty skil... (Full Article)
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Debt Collecting Q&A - Issue #17
by Jim Finucan
Q) I have a fellow who owes me $937. As soon as he realizes it's me on the phone he hangs up. How can I collect when I can't even communicate with this guy? - Marvin Jenks, MI
A) You need to find a way to increase the pressure on this debtor. Call the debtor at work and see ... (Full Article)
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Debt Collecting Q & A - #22
By Jim Finucan © 2004 Tiare Publications Group
Q) What do I say to the guy who tells me he doesn't have any money; that he is destitute?
This is the ultimate question when it comes to bill collecting. You can count on hearing that statement from95% of the debtors you encounter. The key thing t... (Full Article)
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Debt Collecting Q&A - Issue #20
by Jim Finucan
Q) What is meant by the term "fast monies."?
A) "Fast Monies" is a term coined in the collections industry to describe special pay requests such as overnight letters, checks over the phone, charge card payment in full, wire transfers and the like. It is an immediate form of ... (Full Article)
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Debt Collecting Q&A - Issue #19
by Jim Finucan
Q) I keep getting the wife of a particular debtor I've been after for months. She always says he isn't home. How do I get around that?
A) You don't. Nor to you need to. She is the debtor as well. As a wife she is as responsible for that bill as he is. So begin your call as t... (Full Article)
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Debt Collecting Q&A - Issue #16
by Jim Finucan
Q) I've been told that I should not use my real name when making collection calls but I sort of feel like this is cheating. - G. Thomas, MI
A) Using an alias in collections work is a widely accepted practice. It shields your real identity from people you are trying to collec... (Full Article)
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Haven't You Waited Long Enough for Your Money
by Jim Finucan
Business-to-business debt collecting is a different ball game compared to collecting from an individual debtor. Once things have gotten to the point where a business debtor has owed you quite awhile, it's perfectly OK to take the gloves off - to go all out to get your money... (Full Article)
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Getting Inside Help to Collect That Past Due Bill
by Jim Finucan
A frequent problem in commercial collections is the inability to reach the decision maker. The president of the company insulates himself against such bothersome issues as unpaid invoices through a layer of VPs and department heads. Trying to fight your way through to the top g... (Full Article)
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What is Debt and how can I reduce mine?
Households around the world are currently experiencing record levels of personal debt.
When the economy is buoyant, interest rates are low, inflation is low and unemployment rates are low, it is easy to be positive about our debts. It is easy to think we will always be able to pay the mortg... (Full Article)
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